Privacy Policy

 

Privacy Policy

Updated 11/15/2025

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Provided voluntarily, such as:

    • Name

    • Email address

    • Phone number

    • Mailing and billing address

    • Payment information (processed securely by third-party providers)

    • Booking and reservation details

b. Automatically Collected Information

When you visit our website:

  • IP address

  • Browser type, device type, and operating system

  • Pages visited and time spent

c. Sensitive or Special Information

Only collected if voluntarily provided (e.g., accessibility needs).
We do not knowingly collect information from children under 13, per U.S. law (COPPA).

2. How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Communicate with you about reservations, promotions, and updates

  • Provide customer support

  • Improve our website, operations, and guest experience

  • Comply with legal obligations

  • Maintain safety and security of guests and property

Marketing emails are only sent with your consent, and you may unsubscribe at any time.

3. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze usage

  • Remember your preferences

You may disable cookies in your browser; however, some site features may not function properly.

4. How We Share Your Information

We do not sell or rent your information.
We may share your data with:

  •  Payment processors (for secure transactions)
  • Reservation or booking platforms
  • Email communication providers
  • Analytics services
  • Trusted vendors who support property operations (e.g., maintenance, security systems)
  • We may also disclose information:

    • To comply with Alaska state or federal laws

    • To protect the safety and rights of guests and staff

    • In connection with a business transfer (sale, merger, etc.)

All third parties are required to protect your data and use it only for service-related tasks.

5. Data Security & Storage

We take reasonable administrative, technical, and physical measures to safeguard your data.
However, no method of transmission over the internet is 100% secure.

Your data may be stored or processed in Alaska or other U.S. locations.

6. Your Rights & Choices

Depending on your jurisdiction (including California or GDPR regions), you may have rights to:

  • Access your data

  • Request corrections

  • Request deletion

  • Opt out of marketing

  • Limit data sharing

7. Use of Third-Party Tools

Our website may contain links to third-party services.
We are not responsible for their privacy practices and recommend reviewing their policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the latest revision.

2 Clear dome structures in colorful flower fields at Twin Rivers
Scroll to Top